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Some owners have purchased multiple timeshares because they just don’t know how to say “No.” In fact, timeshare owners are more likely to purchase another timeshare than a non-buyer. It’s hard to even begin to comprehend how many timeshares a single couple might end up owning because of this apparent fear of the word “No.” So for the timeshare owner or non-owner alike, here is your best tip on how to say “No” at a timeshare presentation:

Request a copy of the timeshare contract for your lawyer.

If you ask for the timeshare contract for your lawyer to read and review, you’ll create an impasse. Timeshare sales people are trained to never let you remove any documentation from the presentation room. It might contradict what may have been said during your visit, and the length of many timeshare contracts is enough to scare off buyers. So more likely than not, you won’t get that copy you respectfully requested.

Regardless whether you get a copy or not, you’ll probably want to leave at this point. Yet the sales process has yet to go through the gauntlet of sales techniques used at these presentations. So be prepared for these timeshare sales people to stall or change the subject away from the requested documentation.

They may ask why you need it since there is a rescission period during which you can cancel your contract. You can respond by saying that you’d be more comfortable taking the contract to your lawyer, or that for large purchases at presentation-style sales meetings, you feel that its necessary to take precautions and get your lawyer involved before committing to a decision.

Don’t worry if you don’t really have a lawyer. If you feel guilty about fibbing to the timeshare sales people, just know that you probably know someone who knows a lawyer, or happens to be one and wouldn’t mind acting as your lawyer.

The beauty of this objection is that you aren’t really saying “No” to buying a timeshare, just that you want to take the time to investigate it properly. Sales people are trained to overcome “No” responses. They may even be able to overcome the “Take the documents out of the room” objection as well, but it’s definitely not as easy a task because it’s not heard as much as “I can’t afford it” or “I don’t take enough vacations.”

So keep this tip in mind the next time you find yourself at a timeshare presentation. Remember, if you REALLY want a buy a timeshare, purchasing a timeshare in the presentation room is the most expensive place to do it. Try your best to walk out of the room as soon as you can, but be prepared to stay a while. Even the most effective objection won’t get you through quickly.

Stage Fright is a common disease of our dynamic corporate world. Astonishingly, not many senior executives undergo a formal training in the art of public speaking or in making presentations. And only those senior executives who understand the importance of posture, pauses, blank spaces, facial expressions, flow and quality of words, variation of voice pitch and timings try to learn this art.

I take it as serious business.

After having attended a formal “Effective Speaking” training program in 1996 at the British Foreign Office training center in London, I was quite hopeful to develop my skills as an effective speaker and presenter. This three day program covered the above techniques in addition to a session on effective writing. I remember our facilitators kept repeating;

“There is only one tool that helps deliver good speeches or presentations – Practice, practice and more practice”.

In the past 15 years, I have delivered uncountable presentations and spoke at numerous public forums, conferences and seminars. And equipped with what I learnt at British Foreign Office Training, I also tried to analyze various fellow presenters.

My observations confirm that particularly case of senior executive that did not go through a purpose-designed program, there always are three common key missing links:

- Control on body movements
- Voice variation
- Expressions

In my opinion, one cannot doubt the knowledge and quality of contents of an expert speaker. However if the above ingredients are missing, it is highly likely that your audience will lose interest. I have also seen that extensive and complicated presentations also cause severe damage to presenter’s ability to engage audience. I have also observed that some presenters keep going in the flow of their thoughts, and in trying to impress their audience forget that a normal human has a short attention time span. In my opinion, if your listeners can not retain 25% of what you have said – “you have failed to deliver your message”.

Let’s discuss the common what can be done to avoid “Presentation Disasters”:

Understand your audience:

Highly important. One must not prepare a presentation without knowing the audience. Try to gauge the level of education, expertise, areas of interest, issues faced, and then only develop your presentation. This is the only way to keep your audience engaged throughout.

Write from your heart: Often I have seen people delivering presentations or speeches written by others. For trained and experienced presenters, this is okay, however if you have not contributed towards developing the presentation or speech, speaking from your heart will be too challenging, hence creating an impact too will not be possible.

Avoid reading from paper: I am not a fan of reading from a written paper. Fine to do it only in case of a specific government level speech or expressing point of view, but for any other presentation, if you read from a paper, you are inviting a reputational disaster!

Practice: Okay, here is the key – as I mentioned above, for making highly effective presentations, extensive practice is unavoidable. And when I talk about practice, I am not only suggesting “speaking practice” but also reviewing the flow and carefully thinking about expected questions and how to respond to these questions. Surprisingly, very few presenters follow this strict rule.

I have also seen presenters struggling with technical glitches, ask yourself:

How difficult to have an additional soft copy of your presentation and a printed version? How difficult it is to check the microphone volume? How difficult it is to control the lights at the stage to avoid blindness?

And the final word “Your audience do not know what you would tell them next, so if you have forgotten a point, keep moving on, they won’t notice it”.

If you follow these points, you will be repeatedly performing better.

Happy presenting!!

Speaking in public always instills fear and trepidation in most adults. Some adults tend to run away from presenting their proposals and ideas. However, avoiding yourself from speaking in public will never lead you to success.

Here are some useful tips which can assist you to develop more confidence during public presentation.

Prepare yourself

It is a true fact that even the most experienced speakers and presenters get nervous before they start delivering their speeches. The key point here is to use the nervous energy to boost your delivery. How can you do that? You are advised to spend more time to do preparation. The first thing you need to prepare is the content of your speech. You need to make sure that you know WHAT you are going to say, WHY you are saying it and HOW to say it. Always keep to the main subject and keep it simple, short and precise.

Practice makes perfect

In order to deliver excellent presentation, nothing replaces practice. You need to run through your presentation in front of the mirror and watch yourself as you speak. You are reminded to watch out if you have any strange or odd gestures. You must control your movements well. If you can get your family members or friends to help, get them to listen to your speech and ask them for positive and constructive feedbacks.

H2O

You definitely need water. It is always best to have a glass of water near to you in case your throat gets dry or when you cough.

Take a deep breath

Just before you start your speech, you are recommended to take 3 deep breaths to calm your nerves.

Being humorous

Personally I agree that not everyone is born comedian. If you are not comfortable with telling jokes, please don’t do that. Maintaining your smile during the presentation will be the best you can do. At the same time, you should make sure that you are actually addressing the entire audience and not just one person. If possible, make eye contact with as many of them.

Pause

If you are delivering a heavy-going subject, you are advised to pause when necessary to give your audience time to understand what you have said. If you have Q&A session, then you may get the audience to ask you during the session.

Do you know that you can actually look confident even if you don’t have full confidence in yourself? Please bear in mind that your audience can’t see your sweaty palms or hear your pounding heart. So, why are you worried so much? Stay cool!