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Some owners have purchased multiple timeshares because they just don’t know how to say “No.” In fact, timeshare owners are more likely to purchase another timeshare than a non-buyer. It’s hard to even begin to comprehend how many timeshares a single couple might end up owning because of this apparent fear of the word “No.” So for the timeshare owner or non-owner alike, here is your best tip on how to say “No” at a timeshare presentation:

Request a copy of the timeshare contract for your lawyer.

If you ask for the timeshare contract for your lawyer to read and review, you’ll create an impasse. Timeshare sales people are trained to never let you remove any documentation from the presentation room. It might contradict what may have been said during your visit, and the length of many timeshare contracts is enough to scare off buyers. So more likely than not, you won’t get that copy you respectfully requested.

Regardless whether you get a copy or not, you’ll probably want to leave at this point. Yet the sales process has yet to go through the gauntlet of sales techniques used at these presentations. So be prepared for these timeshare sales people to stall or change the subject away from the requested documentation.

They may ask why you need it since there is a rescission period during which you can cancel your contract. You can respond by saying that you’d be more comfortable taking the contract to your lawyer, or that for large purchases at presentation-style sales meetings, you feel that its necessary to take precautions and get your lawyer involved before committing to a decision.

Don’t worry if you don’t really have a lawyer. If you feel guilty about fibbing to the timeshare sales people, just know that you probably know someone who knows a lawyer, or happens to be one and wouldn’t mind acting as your lawyer.

The beauty of this objection is that you aren’t really saying “No” to buying a timeshare, just that you want to take the time to investigate it properly. Sales people are trained to overcome “No” responses. They may even be able to overcome the “Take the documents out of the room” objection as well, but it’s definitely not as easy a task because it’s not heard as much as “I can’t afford it” or “I don’t take enough vacations.”

So keep this tip in mind the next time you find yourself at a timeshare presentation. Remember, if you REALLY want a buy a timeshare, purchasing a timeshare in the presentation room is the most expensive place to do it. Try your best to walk out of the room as soon as you can, but be prepared to stay a while. Even the most effective objection won’t get you through quickly.

Going into a negotiation and desperately want to win the contract but still make a profit? Here are some pointers to a successful negotiation.

First of all congratulations of doing a pretty good job in getting so far – let’s see if we can improve that for you. I’ve done some pretty heavy negotiating myself so I know how difficult it can be sometimes. Firstly some golden rules:

1. Both parties should leave the negotiating table feeling that they have been successful and gained something from the proceedings.

2. It is not a contest but a process where mutual agreement is being striven for.

3. Leave egos, prejudice and fixed ideas behind. Bring only your willingness to listen and your manners into the room.

4. Ensure that you know what you can give away, what you can’t and what you must most definitely not give away.

5. Be respectful of the culture of the people that you are negotiating with – this means not just the company culture but the culture of the company – an Asian company negotiates quite differently from an European or an American!

If you remember the above the process is very simple:

1. Prepare yourself, know what you are negotiating about, know what you would like the end result to be and know what your bosses have authorized you to agree to and not agree to. Understand as much about your fellow negotiator as possible.

2. Bring in all the documents that you need to the negotiating table and have someone handy on the phone in case you need more.

3. Make the negotiating room comfortable and friendly and non intimidating with refreshments and regular comfort breaks possible.

4. If you are the receiver of money you start. Start low and leave plenty of space to move to a middle area that is comfortable to both parties.

5. If something is not possible at all – politely explain why. Sometimes it helps to refer to a high level boss who won’t let you – but do not give away the authority that you have to negotiate to completion.

6. The answer you are seeking is Win Win

One last piece of advice: Listen, Listen, Listen to what is being told to you and what is not being said. Sometimes silence will win you the deal.

The presentation skills training program is a key component of Soft Skills Training and Development for any working professional. It is designed to help professionals achieve significant career growth by leaving a memorable impression with their audiences consistently. The focus of this program is on two aspects – how to create an impressive presentation and how to present this information powerfully.

Why Presentation Training?

There are numerous reasons, but the following two reasons are the most critical:

• Flawless presentation skills are the key to a career graph poised for constant upward growth, and
• As a presenter, you don’t just need to present facts and figures, you also need to be engaging, vibrant and capture your audience’s attention.

Clarity of diction and non-verbal skills are just as important as the grades you graduate with. While you might not like the idea of standing up in front of a crowd, as a professional, you’ll need to, sooner or later.

The idea is to project a confident and effervescent personality with the ability to connect with people at large. But it’s not a skill always inherent in people. It requires a blend of leadership skills and a conscious focus on progressing beyond limiting mindsets. This is the precise reason why most B-schools hire services of soft skill training companies to train their graduates.

The Need for Soft Skills Development

Very often, we see that unhealthy mindsets with a penchant for negative thinking have a direct bearing on a slew of life conditions, including job performance. However, what also gets in the way of success is a lack of awareness of our own reactions and learned behavior.

Let’s look at a simple question to which many don’t know the answer. The question is, “How is pop corn made?” The answer – in every kernel of corn there is a drop of water. When heat is applied to the corn, the water inside the corn starts to increase in temperature and vaporizes and expands in space. This causes the corn to burst open, thus forming popcorn. When we apply the same concept with regards to our mindsets when under pressure, what emerges is indicative of the mindsets that we nurse on the inside of us. The ability to handle challenges calmly and constructively cannot be developed if we harbor negative and limiting mindsets. The behaviors, which are a result of our mindsets, are what we call as soft skills. Hence working on specific types of soft skills has a direct impact on our mindset. For example, when you are conducting a presentation, the manifesting behavior of confidence or nervousness is what is referred to as ‘soft skills’ and our existing mindsets cause this behavior.

Most Soft Skills Training Programs focus on techniques that enable the participants to create empowering mindsets that help them to present with confidence and charisma as the Indian education system does not provide too many opportunities for public speaking in the curriculum.